• Blue Medicare HMO & PPO

    1-800-665-8037
    TTY users dial 711

    Hours

    7 days a week: 8 a.m.– 8 p.m.

     

    To enroll

    Monday – Friday: 8 a.m. – 5 p.m.

  • Blue Medicare Rx (PDP)

    1-800-661-5518
    TTY users dial 711

    Hours

    7 days a week: 8 a.m.– 8 p.m.

     

    To enroll

    Monday – Friday: 8 a.m. – 5 p.m.

  • Blue Medicare Supplement

    1-800-478-0583
    TTY users dial 711

    Hours

    7 days a week: 8 a.m.– 8 p.m.

     

    To enroll

    Monday – Friday: 8 a.m. – 5 p.m.

  • Healthy Blue + MedicareSM

    1-800-400-8745
    TTY users dial 711

    Hours

    7 days a week: 8 a.m.– 8 p.m.

     

    To enroll

    Monday – Friday: 8 a.m. – 5 p.m.

Meet with an Expert

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Already a Member?

For questions about your plan, bills or claims, call the Customer Service number on the back of your Blue Cross NC Member ID card. 

Don’t have your ID card? Log in to Blue Connect to view your plan info and contact information.
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  • Blue Medicare HMO

    1-888-310-4110

    (TTY 1-888-451-9957 / 711)

    Hours

    7 days a week: 8 a.m.– 8 p.m.

  • Blue Medicare PPO

    1-877-494-7647
    (TTY 1-888-451-9957 / 711)

    Hours

    7 days a week: 8 a.m.– 8 p.m.

  • Blue Medicare Rx (PDP)

    1-888-247-4142
    (TTY 1-888-247-4145 / 711)

    Hours

    7 days a week: 8 a.m.– 8 p.m.

  • Healthy Blue + MedicareSM

    1-833-713-1078
    (TTY 711)

    Hours

    7 days a week: 8 a.m.– 8 p.m.

Corporate Addresses

Mailing Address

Blue Cross and Blue Shield of North Carolina

P.O. Box 2291

Durham, NC 27702

Street Address (Deliveries)

Blue Cross and Blue Shield of North Carolina

4615 University Drive

Durham, NC 27707